Terms Of Service

Terms of Service

Please read these terms of service carefully as they contain important information regarding your legal rights, remedies and obligations. These include various limitations and exclusions, a clause that governs the jurisdiction and venue of disputes, an agreement to arbitrate on an individual basis (unless you opt out), and obligations to comply with applicable laws and regulations.

1. Definitions

2. Purpose and Contractual Documents

3. Modification

4. Access and Other Conditions

5. Definition of the Services

6. Availability of the Website and Services

7. Use of the Website and the Apps

8. Rental Process

9. Terms and Conditions of the Various Services

10. Financial Conditions

11. Changes to the Service

12. Intellectual Property

13. Limitations on and Exclusions of Liability

14. Personal Data and Policy on the Use of Cookies

15. Termination

1. Definitions

“Add ”: Refers to the Car Owner’s Add  of one or more Vehicles  offered for Car Renter via the Website, the App or the Services.

“Car Renter ”: Refers to an individual wishing to rent car and be the main driver of a Vehicle for a short period, and has accepted our Terms of Service.

“Car Owner” or “Owner”: Refers to a legal or natural person wishing to rent  his/her Vehicle to a Car Rental , without a driver.

“Member”: refers to a User who has accepted the Terms of Service and is registered on the Website, the App, or the Services.

“User”: refers to a natural or legal person using the Website, the App, or the Services.

“Vehicle” or “ Car ”: refers to a 4-wheel motor vehicle weighing less than 3.5 T, accommodating a maximum of 9 people and under 13 cubic meters in total volume. Motor homes are not accepted.

“Innvii”, “we”, “us”, or “our” refer to Innvii Marketplace, whose registered office is located12/38 zahraa elmaddi cairo,Egypt ; . with commercial registration number  - 115941 -

Innvii provides an online business networking platform that connects vehicle owners with drivers seeking to Rent  those vehicles. Innvii is accessible online including at

www.Innvii-rent.com (here in after the “Website”) and as an application for mobile devices (here in after the “App”). (Innvii’s websites, blog, and mobile applications are here in after collectively referred to as the “Services”). By accessing or using the Services, including by communicating with us or other Innvii users, you agree to comply with, and be legally bound by, the provisions of these Terms of Service (here in after the “Terms”), whether or not you become a registered user of the Services. These Terms govern your access to, and use of, the Services and constitute a binding legal agreement between you and Innvii.

The Car Owners, Car Renters and in general anyone using the Services via the Website or the Apps are referred to as the “Users”. The Users and Innvii are referred to together as the “Parties”.

“My Innvii” is the private area of the Website reserved for each User upon registering with the Website and accepting the Terms. It can be accessed by connecting with a personal sign-in, as described in below.

2. Purpose and Contractual Documents

 The purpose of these Terms is to define the terms and conditions under which Users may access and use the Services.These Terms are only intended to govern the relations between Innvii and the Users. The relations between  Car  Rental and Car Owners are governed by the Car Renter  Agreement. Innvii is a publisher of business networking software, and is not a party to the Car Renter Agreement between the Car Renter and the Car Owner. Innvii does not lend out Vehicles either by the Website, the App, the Services, or by any other means, and has no activities other than that of connecting Users to each other for the purpose of Vehicle Car Renter.

The User represents that he/she has received all necessary information and technical features prior to accessing and using the Services.

Users may not access the Services without first reading and accepting these Terms upon registering with the Website.

These Terms constitute the Parties’ entire agreement regarding the Services at the time the User accesses and uses the Service. The Parties are bound only by these Terms.

3. Modification

 Innvii reserves the right to modify the Website, the App, and the Services, and to modify these Terms, including the financial terms of the Service, at its sole discretion and at any time, without prior notice.

If the Terms are modified, the new version will be published on the Website or via the App, and a notification of the changes will be sent to Members at least 10 days before becoming effective.

We will also update the “Most Recent Version Date” at the Innvii of these Terms. Members may object to the new version of the Terms within 30 days of receiving the change notification. After this period, all changes will be considered to have been accepted. The change notification sent to Members will include a reminder of their 30-day right to object. If a User does not accept the new Terms, the agreement between us will be terminated and the User must immediately cease using the Website, the App, and the Services.These Terms canc el and replace all previous versions (if any).

4. Access and Other Conditions

A. Registration on the Website The Services are only accessible to and can only be used by Registered Users on the Website. The customer using the website who are Minor /under the age of  21 shall not register as a User of the website and shall not transact on or use the website. (Age of consent is mentioned as per the applicable law)To register on the Website and access the Services, Users must fulfil the following conditions:

The Car Owner:

Must be registered on the Website under their true identity and provide their true home address;

Must provide valid email address and telephone number where they can be reached;

He/she must be an adult over 21 years of age;

The customer using the website who are Minor /under the age of 21 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law)

May not create several profiles on the Website;

May only offer Vehicles for Rent that they own and will continue to own during the entire renter period, or for which they have a legal authorization from the owner and only Vehicles that they have the authority to Rent ;

May only offer Vehicles for renting  that are in compliance with the laws and the regulations, Vehicles must be regularly maintained and serviced according to the manufacturer’s recommendations, and have all the required safety equipment. All of the Vehicle’s equipment must, to the best of the Car Owner’s knowledge, be in good working order, including tires, brakes, headlights, other lights, steering, and seat belts;

May only offer Vehicles for Renting  that are up-to-date with their technical inspection; If a Vehicle is awaiting a follow-up inspection ,Innvii Services will not consider it to be up-to-date with its technical inspection, and it cannot be Rent via Innvii , even if it may be driven legally;

May only offer Vehicles with no malfunction or which might affect the comfort of lending;

May only offer Vehicles forrentingthat have the obligatory annual insurance coverage in the country in which the Vehicle is Rent,

May only offer Vehicles for Renting  for which the Car Owner possess at least two sets of door and ignition keys;

Must provide true, accurate, complete and current information in their Listing;

May not have been the subject of complaints from other Users or Innvii  ;Must have accepted these Terms.

The Renter :

Must be registered on the Website under their true identity;

Must provide valid email address and telephone number where they can be reached;

Must be an adult over 25 years of age;

May not create several profiles on the Website;

Must hold a driving license that is valid  

Must have valid means of payment;

May not have been the subject of complaints from other Users or Innvii;

May not be medically unable to drive;

Must be and remain the main and only driver of the Vehicle;

Must have accepted these Terms.

Innvii reserves the right to accept or reject a Vehicle for any reason.

In the event the User provides false information,Innvii may immediately suspend and/or cancel the Terms without notice or compensation. If the Renter provides false information, any insurance coverage provided by the Owner and/or Innvii insurance partners under Article 5.D will not be applicable. The User agrees to provide all of the supporting documents required by Innvii upon the latter’s request, and undertakes to regularly update his/her information.

Innvii reserves the right to accept or refuse any registration on the Website at its sole discretion, and without justification, and to suspend and/or remove the profile of any User who does not comply with these Terms.

In particular:

Any Member who displays inappropriate or disrespectful behavior towards other Members or Innvii Staff will be denied access to the Service.

B. Privacy and Sign-In

Upon registering on the Website, the User creates a profile and chooses a Username (corresponding to his/her email address) and a password associated with it (here in after referred together as the “Sign-In”). The Sign-In is personal, confidential and non-transferable.

The User undertakes to keep his/her sign-in secret and not to disclose it in any form whatsoever. If the User’s Sign-In has been lost or disclosed, he/she must promptly inform Innvii, who will then cancel and/or immediately update the Sign-In.

Until Innvii has been notified of the loss or disclosure of the Sign-In, or of its having been accessed by a third party, the User shall be entirely liable for any use made of it.

C. KYC (“Know Your Customer”) Policy

Innvii will review the data filled by the Car Owner on Innvii website and may conduct an additional identity check of the Car Owner at any time.

In this case, the Car Owner must send Innvii a valid copy of his/her identification papers, a copy of registration certificate of the Vehicle or Vehicles, proof of address as soon as possible and any other required documents.Innvii may temporarily suspend payments to the Car Owner if it cannot verify the latter’s identity.

5. Definition of the Services

Innvii provides a business networking platform that matches Members looking for a Vehicle to rent with Members wishing to lend their Vehicles. Innvii is an intermediary, and not a party to the Rental transaction conducted between the Members.

Innvii provides its Members with business networking tools. These tools enable Members to upload content, communicate with other Members, and make informed decisions about lending their Vehicles, or rent the Vehicle of another Member.

 B.renting Agreement

Innvii provides its Members a Vehicle Rental Agreement. A template of this agreement is available via the Website and/or the App.

This agreement contains a number of equitable rules and provisions required of the Car Owner and the Renter, allowing ther enting process to take place smoothly.

Innvii is not a party of the Rental Agreement between the Car Owner and the renter, and is therefore not bound by the obligations in the agreement and cannot be held liable for any violations thereof.

 C. Payment Administration

Innvii manages the Rental-related payments between Users via its payment administration partner. These payments may concern the Rental  price, for example, the mileage adjustment at the end of the renting, compensation for fuel levels, , traffic tickets or any other applicable charges. They may also concern any penalties that one Member may owe to another under the Rental Agreement.

Innvii’s payment service will not intervene in the case of court decisions following disputes between Users.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

We accept payments online using Visa, MasterCard and Meeza credit/debit card in EGP (or any other currency as indicated on the website). The cardholder must retain a copy of transaction records.

Multiple Renter  requests, settlements, dispute handling requests, shipments and/or delivery may result in multiple postings to the cardholder’s monthly statement.

Any refunds will be done only through the Original Mode of Payment.

 D. Insurance

Innvii’s requests that all cars in our network are insured and meeting the regulations of the country. It is the responsibility of every Car Owner to insure his/her car with full insurance coverage, and to fill in the requested data related to listing the car on Innvii website in the correct way.

Innvii does not directly or indirectly insure the rentings undertaken on the platform and is not responsible on any damage caused by the renter. Innvii is only handling the process of listing the car information and its relevant documents, and the payment of the renter towards any damages as per the Car Owner insurance policy and the financial conditions set in these Terms.

 E. Damages and Renter Responsibility

The Renter shall be responsible to the Car Owner and Innvii for any and all theft of, damages to, or the loss of and loss of use, a Car Owner’s Vehicle during a renting Period. In all cases, where Car Owner’s insurance policy does not cover a claim or a claim is in excess of the coverage provided by Car Owner’s insurance policy, the Renterr is liable for the entire amount of such claim, including the cost of replacement or repair of any involved vehicle and for any and all claims of any kind made by third parties.

 F. Security Deposit Management

By using Innvii service, the renter agrees that Innvii will charge him/her a security deposit that will be deducted from the Renter  payment method upon confirmation of the renting. The security deposit value is a variable amount, depending on the car value and the insurance policy provided by the Car Owner. This security deposit will be used to cover any penalties, insurance claims, and/or any other charges. In case the charges are above the security deposit amount, the renter will be charged the extra amount during or after the renting. In case the charges are less than the security deposit amount, a refund for the rest of the amount will be done within 14 days after therentingsettlement.

6. Availability of the Website and Services

The User can access the Website via the public URLinnvii-rent.com. Access to the Service requires the User to sign in to the Website using his/her sign-in.

The Website and the Service are available 24 hours a day, 7 days a week, except in cases of force majeure or the occurrence of an event beyond the control or the will of  Innvii

Interruptions may also occur due to break downs or to the maintenance and updating required for the proper operation of the Website and to provide the Service. The User is fully aware that the Website and the Service may be suspended for maintenance and updating at any time without notice and with no compensation to the User.

Innvii may not be held liable for rentings that are unfulfilled due to the unavailability of the Website or any part of the Website, even if the unavailability is attributable to an intervention by Innvii on the Website.

In the event of a malfunction or bug that prevents the proper functioning of the Website or the provision of the Service, Innvii agrees to take the necessary action to recover the Website and/or the Service as soon as possible.

The User may contact Innvii by email or telephone for assistance using the Website and the Services.
The contact details can be found in the legal notice under “Contact information and Customer Service Hours”. Problems attributable to the User’s Internet access or computer equipment are not covered by this assistance.

7. Use of the Website and the Apps

A. Rental Vehicle Listings

Users can create Listings. Several questions are asked about the Vehicle concerned to create the Listing, including its location, age, characteristics and availability, as well as its price and related rules and conditions. Listings will be published via the Website, App and Services. Other Users can reserve the Vehicle via the Website, the App and the Services in accordance with the information mentioned in the Listing.

To be Listed, Vehicles must comply with all of the following conditions:

Vehicle weighs less than 3.5 T;

Vehicle has 4 wheels (two- or three-wheeled Vehicles are not allowed);

Vehicle can carry a maximum of 9 persons including the driver (buses are not allowed);

Vehicle has a full insurance coverage, and is covering the renter against all damages. As per any insurance policy, it can have an insurance excess value which shall be paid by the Renter in case of any accident/damages;

Vehicle’s current value is less than EGP 2 Million in Egypt;

In addition, sports Vehicles or Vehicles with a motor deemed too powerful by Innvii may be rejected.

The User understands and accepts that he/she cannot demand a higher price than that stated in the booking request.

Users acknowledge that they are fully responsible for the Listings they publish. They therefore represent and warrant that no Listings or renting of Listed Vehicles by renters violate any of the rules in force or agreements with third parties.

Innvii cannot be held liable for the violation of any agreement made between the Car Owner and a third party, or any breach of the Car Owner’s other obligations to third parties, or any violations of applicable laws, rules and regulations.

Innvii reserves the right to remove or disable access to any Listing at any time and without prior notice, for any reason whatsoever, including Listings that Innvii, at its sole discretion, deems contrary to these Terms or harmful to the Website, the App or the Services for any reason whatsoever.
Innvii provides the Car Owner certain tools to help make informed decisions about lending the Vehicle (in particular the renting price). The Car Owner acknowledges and agrees that he/she is liable for all of his/her acts and omissions. The Car Owner acknowledges and agrees that Innvii shall not intervene in his/her chosen rental price, which is the Car Owner’s decision alone.

However, Innvii reserves the right to remove a Listing, particularly if the rental price is less than the minimum provided for in these Terms. The minimum rental prices are provided in Article 11.A.

 B. Non-Approval

Innvii does not stand as guarantor of any User or Vehicle. These Terms stipulate that Users must provide accurate information. Although Innvii may conduct additional identity and background checks on Users, we provide no statements, confirmations or approvals concerning Users, their identity or their background.

Users agree that, in the event of damage attributable to another User or a third party, they will only hold liable the party that caused the damage, and take action only against them. All Users agree to not attempt to hold Innvii liable or take legal action against Innvii for such acts or omissions.

8. Rental Process

Rentals can consult the listings posted by Car Owners directly on the Website using the access and search tools provided. Renters  may contact the Car Owners by email to request additional information.

Once a renter has found a suitable Vehicle, he/she simply sends a booking request to the Car Owner. Upon this, the Car Owner is notified of the booking request by email and has the option to decide whether or not to accept the rental request:

If the Car Owner accepts the rental request, therenter  is notified by email/SMS and pays the rental price. This payment must be made on the Website, via Innvii. Note: any offer to pay other than on the Innvii Website will be considered a violation of these Terms and may result in the suspension or deletion of the User’s account. The rental is confirmed when the payment has been made and the Car Owner has received confirmation by email.

If the Car Owner does not accept the rental request, the Renter  is notified by email.

Once the location is confirmed between the Car Owner and the Renter, the Car Owner is obliged to honor his/her lease.

If a Car Owner cancels a confirmed reservation Innvii reserves the right to exclude him/her from the platform - especially if this cancellation has caused harm to the renter.

 B. Before the Start of the rental

Once the Service has put them into contact with each other, it is the Users’ responsibility to carry out the necessary verification at the agreed-upon Vehicle pick-up time, including:

For the Car Owner, these verifications concern the identity of the renter, the validity of his/her driving license, his/her address, the credit card information, which must be the same as the card used for payment on the Website. The Car Owner may be represented at the start of the rental by a third party duly authorized to conduct these checks;

The Car Owner may in no case turn his/her Vehicle over to the renter if the latter fails any of these verifications. The Car Owner must refuse the renting request if:

The person wishing to take possession of the Vehicle is not the renter ;

The renter provides a credit card that does not belong to him/her;

The renter  provides a driving license that does not authorize him/her to drive in the country where the Vehicle is registered. For this, it is the Car Owner's responsibility to inquire of the relevant authorities the special provisions concerning the rights of foreigners to drive in that country.

The renter  must verify the identity of the Car Owner, the Vehicle registration and its license plates. The renter  must also check the condition of the rented Vehicle, in particular the safety equipment listed in Article 4.A.

At the time of Vehicle pick-up, the Renter  and the Car Owner verify, complete and sign the rental  Agreement together.

The renter  agrees to take the utmost care of the rented  Vehicle and return it in the same condition it was in when he/she took possession of it. The renter  is liable for any damage caused to the Vehicle during the rental period, i.e. from the time he/she takes possession of it until the time he/she returns it. He/she alone is liable for any violations of the Highway Code that may be committed with the rented Vehicle during the rental period.

At the start of a rental, the Car Owner must deliver a clean Vehicle to the renter (interior and exterior), except in the case of a last-minute rental

C. During the Rental

Innvii offers Users certain information necessary for a good rental experience. This information is available at the online Support Center, accessible via the Website or the Apps. It is included in a document entitled "rental  Instructions" that the Car Owner must print out and leave in the Vehicle for the renter .

- Reporting an incident or problem

The renter  agrees to immediately report to the Car Owner any problems, breakdowns or accidents related to the Vehicle.

- Use of roadside assistance

In case of car breakdown, not caused by renter  misuse and/or any accident, then roadside assistance is the responsibility of the Car Owner. If the Car Owner is not reachable, the renter can arrange a roadside assistance (with a maximum cost of  EGP 600 ) on the Car Owner’s expense. The above responsibility of the Car Owner is given that the renter adheres to the car user guide, insurance terms and country regulations.

Other than that, and in any case of car breakdown due to renter r misuse and/or due to any accident, then roadside assistance is the responsibility of the renter and paid by the renter.

  D. At the End of the Rental

Upon the return of the Vehicle, the renter and the Car Owner check the condition of the Vehicle and then complete and sign the check-out report in the rental  Agreement. Both the Car Owner and the renter must keep a copy of the rental  Agreement for at least one year.

In the event of any damage, the Car Owner has 7 days to report the damage to Innvii. After this time limit, Innvii will no longer be able to process the request.

The renter  is required to clean the Vehicle at the end of the rental, especially if it has been heavily soiled:

Interior soiling: traces of mud on the carpet, sand, crumbs, etc.;

External soiling: dirt on the body due to travelling on muddy or dirt roads, etc.

If the Vehicle is returned dirty, the renter shall pay compensation to the Car Owner as provided for in Article 10. If the Vehicle requires professional cleaning (stained seats, ground-in dirt, etc.), the renter must pay the invoice issued by the professional cleaner.

The renter  agrees to comply with the date and time of return agreed upon with the Car Owner. Any extension of the rental period must be made on the Website under the conditions described in the rental  Agreement.

If the Vehicle is not returned at the agreed-upon date and time, the flat-fee penalties provided for in Article 10 may be levied in the name and on behalf of the Car Owner.

If the Vehicle is not returned by the end of the rental period, the Car Owner must contact Innvii’s customer service via the contact information listed on the website.

In the event of a puncture, the tires proper repairing and/or replacement are the responsibility of the renter . If the punctured tires must be changed, the renter shall pay for the replacement of the punctured tires. If the flat tire is due to abnormal wear and tear of the tires, all costs will be borne by the Car Owner.

If the Vehicle has no spare wheel or device to change a flat tire and doesn’t have the option of driving on flat tires, then the costs of the roadside assistance and the tire replacement service will be charged to the Car Owner.

In case the car has the option of driving on flat tires, then it is the responsibility of the renter to drive to nearest repair shop.

After the Vehicle is returned to the Car Owner, the Car Owner shall upload/submit the extra charges amounts (Salik toll, traffic tickets and/or any other applicable charges) and the following required documents/evidences via Innvii platform:

The signed rental Agreement;

Traffic tickets evidence (if any);

Any other helpful documents required for rental  settlement.

The Car Owner has only 7 days at the end of the rental to upload and submit the above required documents. If not uploaded and submitted, the rental is considered as completed and the Car Owner has no right to demand any extra charge expense.

The renter shall review, agree or dispute the submitted amount within 7 days after the Car Owner submission. In case of no action from the rentalS side, the requested extra charges are accepted and the renter  agrees upon it.

In case of dispute request from the Car Owner’s or the renter’s side, Innvii is supposed to review the case and get back to both sides. Penalty and Innvii administration fees apply.

The Users also have the opportunity to evaluate/rate each other on the Website and/or the Apps. Users can also evaluate each other if the rental is cancelled.

Innvii is not responsible for User peer reviews. Innvii no netheless reserves the right to remove any review left by a User if it violates the laws in force, does not comply with these Terms or is defamatory towards another User.

9. Terms and Conditions of the Various Services

A- Rental Agreement

Innvii offers Members Rental Agreement for Vehicle rentings conducted via the Innvii platform, but remains a third party to the legal transaction of lending a Vehicle (Innvii is not a party to the rental Agreement).

By using this agreement, Users benefit from the Services offered by Innvii, in particular insurance verification, payment administration, dispute administration and security deposit administration.

This agreement contains a number of equitable rules and provisions required of the Car Owner and the renter , allowing the renting to take place smoothly. The agreement will be available to both Car Owner and renter  when they confirm the renting .

This agreement includes clauses incorporated in our Terms and specific conditions of each rental Agreement indicated by the Car Owner and the renter (name, length of renting, vehicle...). Specific conditions are pre-filed by Innvii in the rental Agreement.

The specific terms refer to clauses of the Renting Agreement. This builds on the provisions of the Terms which the Car Owner and the renter declare their allegiance by signing a rental Agreement.

- Penalties provided for in the renting Agreement

Innvii acts as an intermediary for the payment of compensation and penalties.

Payment of compensation to the Car Owner is subject to renter’s prior payment thereof.

The renter is informed that if the Car Owner provides proof of his/her liability, the compensation and penalties will be deducted directly from the payment method used for paying the renter.

By accepting the Terms, the renter authorizes the payment of such compensation and penalties.

Following is the list of penalties provided for in the agreement:

- Late penalties:

If the renter returns the Vehicle later than the agreed-upon return date and time, he/she will owe the following late penalties:

If the Vehicle is returned with more than One hour delay, then a penalty of 1 day renting  fee shall be applied.

The Vehicle is considered stolen if delayed more than 24 hours after the return time agreed upon between the Car Owner and the renter ; and:

A legal case will be filled;

In case of returning the delayed Vehicle, in addition to any legal penalties and Innvii administration fees, the Renter will owe a lump-sum penalty of  (2 × daily rate) for each full day of lateness (50% paid to the Car Owner, and 50% paid to Innvii for administrative costs);

If the Vehicle is damaged during the late period beyond the stated End date on the website, Innvii will charge the renter  the full cost of the repairs, plus 25% administration charge paid to Innvii, plus the renting fees for the time consumed while the car being repaired (50% paid to the Car Owner, and 50% paid to Innvii for administrative costs).

- Penalty for smoking in a non-smoking Vehicle:

EGP 200 in Egypt (80% paid to the Car Owner, and 20% paid to Innvii for administrative costs) for smoking in a non-smoking Vehicle.

- Penalties related to Vehicle cleanliness:

EGP75 in Egypt (80% paid to the Car Owner, and 20% paid to Innvii for administrative costs) if the exterior of the Vehicle is unusually dirty (see Article 10 below);

EGP 75 in Egypt (80% paid to the Car Owner, and 20% paid to Innvii for administrative costs) if the interior of the Vehicle is unusually dirty (see Article 10 below).

- Salik or any other toll charges:

Salik or any other toll fee is defined by the country authorities. The renter shall pay the full amount of toll fees that are charged towards the car during the renting period. (paid to Car Owner)

In addition, renter will be charged an administration charges equal to 10% Of total toll Charges (paid to Innvii for administrative costs).

- Penalty for traffic tickets:

Traffic tickets are defined by the country authorities. The renter shall pay the full amount of traffic tickets that are charged towards the car during the renting period. (paid to Car Owner).

In addition, renter will be charged an administration fees of 5% of the total traffic tickets amount (paid to Innvii for administrative costs).

- Penalty for non-compliance with the terms or no-show at the renting start date and time:

A full two days renting rate amount, (50% paid to the Car Owner, and 50% paid to Innvii for administrative costs) if the renter  fails to appear at the date and time scheduled for Vehicle pick-up with the Car Owner, or if the Car Owner discovers at that time that the renter  is not in compliance with the renting terms.

- Penalty for cancellation:

In case of a Renter cancels there renting within less than 24 hours before there renting start date (after 11:59 P.M. of the day before the start of there renting date), the Renter will be charged an amount of a full day renting rate amount, (50% paid to the Car Owner, and 50% paid to Innvii for administrative costs).

- Early return:

There are no credits/refunds issued for early returns or late collection.

- Penalty for dispute:

In case of a dispute on the settlement amount, reported by the Car Owner or the Renter, the mistaken party (whether the Car Owner or the Renter) will be charged an amount of EGP 250  (paid to Innvii for administrative costs).

 B. Payment Administration

In addition to security deposit administration, Users may request Innvii to make the renting-related payments between Users. Users wishing to request Innvii to make such payments, must be in compliance with all of these Terms, in particular those of Article 4 and Article 5.

The Innvii payment service can be used for:

Payments related to numbers of kilometers traveled;

Compensation for fuel level differences;

Compensation and penalties provided for under Article 9 and Article 10 of these Terms.

Innvii’s payment service will not intervene in the case of traffic tickets or court decisions following disputes between Users.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

We accept payments online using Visa and MasterCard credit/debit card in EGP (or any other agreed currency). The cardholder must retain a copy of transaction records.

Multiple renting requests, settlements, dispute handling requests, shipments and/or delivery may result in multiple postings to the cardholder’s monthly statement.

Any refunds will be done only through the Original Mode of Payment.

 C. Security Deposit Management

By using Innvii service, the Renter agrees that Innvii will charge him/her a security deposit that will be deducted from the Renter payment method upon confirmation of the renting. The security deposit value is a variable amount, depending on the car value and the insurance policy provided by the Car Owner. This security deposit will be used to cover any penalties, insurance claims, and/or any other charges. In case the charges are above the security deposit amount, the Renter will be charged the extra amount during or after the renting. In case the charges are less than the security deposit amount, a refund for the rest of the amount will be done within 14 days after the renting settlement.

By using Innvii service, Users acknowledge and agree that:

The Renter firmly and irrevocably undertakes to pay the amount of the security deposit, with no objections or exceptions;

The Renter authorizes Innvii to deduct the security deposit amount from his/her provided payment method and to use it towards the payment of penalties and/or any other extra charges mentioned in these Terms;

The security deposit value will vary depending on the selected car and the duration.

The security deposit amount will be kept up till up to 14 days after the renting is marked as complete on Innvii website and the settlement of any dispute (if any);

The Car Owner is paid through Innvii if the Renter’s account balance permits;

In case of the penalties and/or any extra required charges are more than the security deposit amount, the Renter authorizes Innvii to deduct the full required amount from his/her provided payment method;

In case of the provided payment method doesn’t have sufficient amount to cover the required charges, a penalty of 2% daily interest on the unpaid balance with a minimum value of EGP 500 (paid to Innvii) applies, in addition to the original required amount;

In any case, Innvii will not play any third-party payment role for problems reported by the Car Owner to Innvii more than 7 days after the end of the renting, except for traffic tickets of which the Car Owner could be legitimately unaware.

10. Financial Conditions

A. Renting Price

The renting price consists of a daily renting price plus a per-kilometer price.

The renting price is freely chosen by the Car Owner, provided that the daily renting price is not less than EGP 100

In order to provide Users the flexibility to manage special cases, Innvii does not choose the daily renting price.

It is the User’s responsibility not to charge less than these minimum prices. Innvii reserves the right to refuse to validate rentings below these minimum prices or, if the renting has already begun, to suspend payment to the Car Owner until the situation has been put right.

The Renter represents that he/she has authorized Innvii to collect the different sums (renting price, security deposit, compensation, penalties and any other extra charges) in the name and on behalf of the Car Owner.

For Short Term Rentals "Less than 3 months" ; Maximum number of kilometers per day is 150 KM, the Renter is charged 0.5% of the daily renting rate for every extra 1 kilometer. (A promotional Extra 20 KM/day might be allowed depending on the rental period) 

For Long Term Rentals "3 months and above"; as stated in the different plan rates in the Long Term renting agreement

B. Service Fees

The total renting price, penalties, Salik or any other toll charges, traffic tickets charges, ..etc for the Renter, breaks down as follows:

11. Changes to the Service

Innvii reserves the right to modify the characteristics and features of the Website, the App or the Service at any time. Innvii will inform the User of these changes by publishing them on the Website or the App, or by any other means that Innvii deems appropriate.

12. Intellectual Property

Innvii holds all of the intellectual property rights related to the text, graphic, sound, videographic and software elements, and all other types of elements on the Website, including the Innvii brand, with the exception of information entered by Users. Innvii alone owns the intellectual property rights to the Website.

The User undertakes not to infringe on Innvii’s intellectual property rights. The User may not use any of the Website’s features, including printing, downloading and email, for the purpose or with the effect of infringing on the intellectual property rights attached the Website and its components.

The User expressly undertakes:

• To use the Website for the sole purpose of accessing the Service described in Article 5;
• Not to infringe on Innvii’s intellectual property rights to its Website, the elements composing the Website, and its brands, or those that may be held by third parties on the elements they upload to the Website via the Service;
• Not to replicate, attempt to replicate, or assist a third party in replicating the Website or any of its elements in view to creating a Website or service offering, directly or indirectly, for or without consideration, a service that is identical or comparable to the Service, in full or in part;
• To keep his/her Sign-In secret, and to make every effort to ensure that no third party can access it or illegally access all or any part of the Service in any way, shape or form;
• To immediately notify Innvii of the loss, access by a third party or disclosure of his/her sign-in.

The User’s compliance with the obligations specified above constitutes an essential condition without which Innvii would not have entered into these Terms. Accordingly, Innvii reserves the right to suspend the User’s access to the Website and the Service, and to immediately terminate his/her account without notice if the User does not comply with all or any of the obligations specified above, without prejudice to any damages that may be due to Innvii or any other remedy that may be used against the User.

13. Limitations on and Exclusions of Liability

The Website and the Service are provided as-is. Innvii cannot be held liable for the incorrect functioning of the Website or the Service, including their lack of availability. Innvii has an obligation of means for the provision of the Service and the implementation of the Terms in general.

The User declares that he/she accepts the features and limitations of an online service, and in particular that he/she acknowledges:

1. 1. That he/she is aware of the risks of services provided online, especially in terms of response time;
   2. That it his/her responsibility to take all necessary measures to ensure that the technical characteristics of his/her computer and/or computer network allow him/her to access the Website and use the Service;
   3. That he/she understands that he/she is solely responsible for his/her access to the Internet;
   4. That it is the User’s responsibility to take the appropriate measures to protect his/her own data and/or software from infection by the viruses circulating on the Internet or by any other electronic means.

Innvii grants no express or implied warranties regarding the Website or the Service. The User is responsible for his/her choice to use the Service.

Innvii can in no case guarantee the solvency of the Users, including the Renters, even when the security deposit service is used.

As a business networking platform, Innvii does not control the User's’ identity documents or driving licenses.

The Users must check the identity of their contacts, the documents of the Car Owner’s Vehicle, and the Renter’s driving license at the time the Vehicle is taken.

Innvii also does not verify the information entered by Users in their Listings and evaluations. The User is deemed to be the sole author of the content of his/her listings and evaluations, and this content is his/her sole and entire responsibility. Innvii may not be held liable for any false, inaccurate, inappropriate or illicit information uploaded by a User.

Innvii may also not be held liable for removing or rendering inaccessible any obviously illicit content uploaded by a User.

In no event, may Innvii be held liable for any direct or indirect damage that might be caused by the Website or any part of the Service, or by the unavailability of the Website or any part of the Service.

By express agreement between the Parties, any moral or consequential damage, any loss of profits, turnover, orders, income or clientele, any loss of data and any action against the User by a third party and the consequences resulting therefrom are considered to be indirect damage.

Innvii’s role is limited exclusively to the linking of Car Owners with Renters. Innvii will never lend out Vehicles via the Website or the Service. Accordingly, Innvii cannot be held liable for any damage suffered or caused by the renter or the Car Owner using a Vehicle lent via the Website.

Without prejudice to the other provisions of the Terms and in accordance with the regulations, Innvii may be held liable in the case of serious misconduct committed intentionally by Innvii, its legal representatives or its employees. Similarly, if it is proven that Innvii is directly responsible for endangering the lives of others. In general, Innvii may be held liable for violating its essential obligations to the Users due to wrongdoing on Innvii’s part or that of its employees or legal representatives. In the event Innvii is held liable for such violations, this would be limited to harm that is certain, direct and foreseeable. All other liability on Innvii’s part is excluded. The same exclusion applies to the personal liability of Innvii’s legal representatives and employees.

Moreover, Innvii cannot be held liable for a User’s non-compliance with local regulations such as rules relating to tourism, car borrowing or any other local regulations and laws.

14. Personal Data and Policy on the Use of Cookies

In accordance with applicable laws, the User is informed that personal data concerning him/her is automatically processed by Innvii to enable him/her to access and browse the Website and use the Service. Any data that has been communicated to us via the online form or through the exchange of email may be added and stored by Innvii in a database managed and administered by Innvii. Consequently, by providing us with private information and agreeing to send it to us via the online forms, or by sending us emails containing private information, the User is expressly authorizing Innvii to store and use his/her data. In accordance with the law, this authorization may be revoked at the User’s request (without retroactive effect).

The recorded data is reserved for the use of Innvii and may only be communicated to Innvii’s partners involved in providing the Service.

The User has a right to access and correct his/her personal information and may also oppose the processing of such data for legitimate reasons. To exercise these rights, the User may send an email to Innvii’s customer service via the contact information listed in the “Customer service contact information and opening hours” section at the beginning of the document.

The User is informed that “cookies” are installed on his/her computer when he/she uses the Service via the Website. These cookies are either used exclusively to enable or facilitate electronic communications, or are strictly necessary for the provision of the Service at the User’s express request.

The storage life of this information in your computer is by default at most thirteen months.

For the Users’ information, Innvii provides access to all information concerning the Cookies used via the link to the Terms.

The cookies used on the Website and the App are:

Name	Description
DoubleClick	Re-targeting, optimization, online advertising.
Facebook Custom Audience	Re-targeting, optimization, online advertising.
Facebook Social Plugins	Pixel allowing interaction between services.
Google AdWords Conversion	Online advertising
Google Analytics	Behavior analysis
Google Dynamic Remarketing	Re-targeting, optimization, online advertising.
Twitter Advertising	Re-targeting, optimization, online advertising.

If a User does not accept the use of the cookies listed above, he/she is informed that only the technical cookies will be used, since it is impossible to consult the Website or the Apps without these cookies. If a User continues to consult the Website or the Apps without refusing the use of the cookies, Innvii will consider that their use has been accepted.

The User may refuse to allow cookies to be installed on his/her computer by setting his/her browser as follows:

For Safari:

1. Select the “Edit” menu and then “Preferences”
2. Click on the “Security” icon
3. Select the desired cookie preferences

For Google Chrome:

1. Select the “Settings” menu
2. Click on “Show advanced settings...”
3. Click on “Content settings...”
4. Select the desired cookie preferences

For Mozilla Firefox:

1. Select the “Tools” menu, then “Options”
2. Click on the “Privacy” icon
3. Select the desired cookie preferences

For Microsoft Internet Explorer:

1. Select the “Tools” menu, then “Internet Options”
2. Click on the “Privacy” tab
3. Select the desired security level using the cursor

Users are informed, however, that opposition to the installation of cookies can render all or part of the Website’s features inaccessible.

15. Termination

The Terms may be terminated by Innvii automatically in the event that the User does not comply with his/her obligations.

The User may use the Service subject to compliance with the Terms and any applicable laws or regulations.

Innvii may suspend access to all or part of the Service and/or terminate the Terms at its sole discretion, automatically and without notice if the User fails to fulfil his/her obligations or violates the rights granted to him/her under the Terms, or in the event of intrusion on the Website or adverse effects on its integrity.